Policies
Security is our highest priority to ensure the confidentiality of the personal information you provide to us.
We store any information you enter on our website. This includes personal information such as your first and last name, home or business address, telephone number, postal and e-mail addresses.
The information you provide is not shared with non-authorized third parties. We may share your information, as only necessary as possible, with companies related to your travel itinerary such as airlines, hotels, ground handling companies, local tour companies, sponsors and other suppliers.
When it comes to payment sections, please make sure to see the security lock on your browser to confirm the identity of the site before providing your credit card information.
We want you to feel comfortable and confident that your online transactions via this website will be processed and stored safely and securely. With that in mind, our Reservation System employs the latest technologies to ensure the safety of your personal information. All website transactions involving personal information use 128-bit Secure Sockets Layer (SSL) technology provided by VeriSign. All information encrypted with SSL remains secure from the time you enter it into you browser until it is safely received by our servers, which are located in a state-of-the-art secure datacenter facility, accessible only to authorized personnel, and protected by professionally managed firewalls. To verify that you are operating in a secure environment, look for the letters https:// in your address bar, or look for a closed lock or key symbol at the bottom of your browser window.
Guarantee policy:
A credit card is required in order to guarantee reservation. We also accept bank deposits made at least 3 days before the arrival date.
Cancellation policy:
Must cancel within 72 hours prior to arrival date, in order to avoid fee charges
No show policy:
If No Show occurs, a one-night stay fee will be charged.
Extra person policy:
Extra person charge is for 12.50 USD per extra person in room.
Children policy:
Minors aged 11 and younger will be considered children. 12 years old and older will be charged as adults; 2 children under 12 can share the room with 2 adults.
Pets policy:
Sorry, pets are not allowed.
Oversold policy:
In case the Hotel is oversold and cannot offer you the contracted service, to the client with a reservation from Internet Power, the Hotel by its own count will find adequate alternatives to supply the service contracted, that will meet or give better service than the original benefits contracted.
The guest will be permitted at least one phone call to his house or office.
Make your Guanajuato hotel reservations by booking online or using the contact information below.
- Camino a la Valenciana S/N, Km 1
- San Javier
- Guanajuato, Guanajuato, Mexico. Z.C. 36020
- Phone number:473 7320485
- E-Mail:revenuehotelsanfrancisco@gmail.com
Online Reservations
To check availability and rates and/or to book Hotel Castillo de Santa Cecilia reservations online, please use our secure online reservation system.